Items return

If you regret your purchase, do the following:

Fill out our return slip that you received with the package and send it with your returned items.
Return the item within 30 days from the day you received the item.
The item must be returned in the same condition and packaging as you received it.
Return costs are borne by you.
The postal address is By Lehmann, Brovadvej 12, 7000 Fredericia Denmark.
If an uncollected item is returned to us, we ask you to pay the shipping and handling fee before the item is sent back.
If you have questions, you can write to us at merch@queen-machine.dk

 

NOTE
– For refunds, return to the card used for the transaction
– We recommend that you send a return with tracking
– You are responsible for the goods until they are handed over to us
– Return must be sent directly to us, packages sent to a parcel shop will not be picked up !!